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Careers

Manager, Quality

We are currently seeking a Manager, Quality to join our team. As a key member of the team, the successful candidate will be a highly motivated professional who can promote and foster a quality mindset within the business through effective leadership, strategic vision and support to the continuous improvement of the organization. Position Responsibilities • Manage TMC’s ISO 9001 Quality Management System (QMS) with a focus on building a continuous improvement environment across the business • Work with Manufacturing Engineering to identify and deliver improvement activities through the application of process improvement methodologies and innovation • Monitor QMS performance to drive sound data-driven decisions, proactively identifying the beginning of trends that will affect business management system performance • Identify and manage the quality key performance indicators to assess performance; present this data regularly to the management team and implement any resulting corrective action plans • Ensure all employees are adequately trained on QMS policies and procedures; conduct QMS training for new staff members. • Facilitate LEAN/process improvement-based activities to drive ideas and solutions • Interface with Materials Management and supplier representatives to address vendor Quality issues and ensure appropriate levels of corrective action are developed and implemented • Oversee the customer complaint and CAR process to ensure problem verification, research, root cause analysis, and resolution occur in a timely manner; ensure root-cause analysis and problem solving activities are conducted to develop effective corrective action and process improvement • Actively work with Engineering/R&D on New Product Development projects and processes • Manage product material compliance initiatives such as REACH, ROHS, WEEE, Conflict Minerals, etc.

For more information and to apply click here

 

Field Application Engineer

We are actively seeking a qualified candidate to fill the role of US Field Application Engineer. Working in the TMC Service Team, the Field Application Engineer, reporting to the Global Service Manager, will be responsible for ensuring a successful and positive customer experience from order commitment through product delivery, installation, and certification.

The position requires organization and focus to meet the demands of customers from many different disciplines with varying applications and daily deadlines in a fast-paced high-tech environment. To succeed, one must possess strong interpersonal skills with a professional approach to the job. The position also requires strong technical problem-solving skills, drawing on an engineering degree to work independently as well as with team members to coordinate high profile/high visibility installations of TMC’s high-end solutions while managing demanding customer expectations, adapting to changes in scope and schedule, and interfacing with all stake holders.

This role is responsible for handling all aspects of service support including communications between customers and our TMC sales and service departments and producing detailed written reports and documentation. Our ideal candidate must be able to work independently, hold strong customer service values, and think critically to resolve technical issues.

Position Responsibilities:

• Perform Environmental Surveys including floor vibration measurements, room magnetic field measurements and acoustic measurements at customer sites and prepare detailed technical reports
• Provide timely and professional responses to customers, both domestic and international, with technical and logistical information related to TMC products
• Maintain and develop positive client relationships
• Lead pre-installation conference calls, guiding stake holders throughout the planning and execution of large and significant installations
• Develop and expand the current survey capabilities to better suit customer needs
• Travel to customer sites for site walk-throughs as well as project overview and kick-off meetings
• Support new product installations and provide service on existing products. Training will be provided on our product lines, including Stacis III, Stacis iX, Mag-NetX, PEPS II, Everstill and micro-G
• Travel worldwide to perform duties. Most travel will be in North America with the potential for occasional travel to Europe, Asia, and south/central America

For more information and to apply click here

 

Structural Assembler

We are actively seeking qualified candidates in the following area: Structural Assembler We are looking for someone to work in our Optical Bonding department. As part of a small team, the person will prepare, assemble, and bond precision optical tables and platforms in a variety of sizes. The job requires good hand eye coordination and upper body strength. The job can be physical with occasional movement of metal up to 50 pounds. The individual should be familiar with the use of basic hand and power tools and be able to use cranes, hoists, and pallet jacks. The person needs to be able to work safely and productively with minimum supervision in an ISO9000 environment. Ability to read assembly prints is a plus.

For more information and to apply click here

Structural Assembler

We are actively seeking qualified candidates in the following area: Structural Assembler We are looking for someone to work in our Optical Bonding department. As part of a small team, the person will prepare, assemble, and bond precision optical tables and platforms in a variety of sizes. The job requires good hand eye coordination and upper body strength. The job can be physical with occasional movement of metal up to 50 pounds. The individual should be familiar with the use of basic hand and power tools and be able to use cranes, hoists, and pallet jacks. The person needs to be able to work safely and productively with minimum supervision in an ISO9000 environment. Ability to read assembly prints is a plus.

For more information and to apply click here

 

Quality Control Inspector

We are actively seeking qualified candidates in the following area: Quality Control Inspector

As a Quality Control Inspector, you will be responsible for QC inspection of products to the established quality standards to meet customer demand and expectations.

Adhere to company Environmental Health and Safety (EHS) procedures
Maintain a clean and organized work area
Communicate both in writing and verbally to the purchasing, engineering, and manufacturing teams with any issues or opportunities that may affect product quality
Check the Material Lists and Lot #'s
Determine suitability of products, either purchased externally or made in-house, using industry standard, mainly mechanical, inspection techniques
Coordinate material disposition activities in support of Production requirements / consumptions
Update and maintain list of non-conforming materials per company standard
Maintain an effective & professional communication with supervisors, operators & management
Assist in relieving operators in tasks that do not impact your QC inspections (carts, materials, moving product etc.)
Read, follow and understand operating procedures
Learn multiple production operations and adjust quickly to new tasks
Implement methods and processes to inspect, test and evaluate products and equipment
Exhibit excellent time management skills by meeting assigned deadlines for inspection and delivery of product to various work cells
Assist in the maintenance of ISO9001-2015 Certified Quality System

For more information and to apply click here

    

Structural Assembler

We are actively seeking qualified candidates in the following area: Structural Assembler - 2nd Shift

We are looking for someone to work in our Optical Bonding department. As part of a small team, the person will prepare, assemble, and bond precision optical tables and platforms in a variety of sizes.

The job requires good hand eye coordination and upper body strength. The job can be physical with occasional movement of metal up to 50 pounds. The individual should be familiar with the use of basic hand and power tools and be able to use cranes, hoists, and pallet jacks. The person needs to be able to work safely and productively with minimum supervision in an ISO9000 environment. Ability to read assembly prints is a plus.

Tasks will vary. In addition to bonding tables, the job will include:

1. Drilling, tapping, and grinding of parts.
2. Cleaning, packing, and crating of finished parts.
3. Use of wood working equipment.
4. Material Handling.
5. Use of verniers, protractors, squares, tape measures and other measuring devices.
6. Work in other departments as needed.

For more information and to apply click here

Director, Global Services

AMETEK PTMC is seeking an experienced, highly motivated, and career minded individual to serve as our Global Service Director. This position can be based in either the Keene, NH or Peabody, MA location to provide leadership, coaching and direction to the customer service personnel across multiple locations. As a Global Service Leader, you will be responsible for the Service P&L to and driving Service Excellence throughout the Business Unit.

Specific Duties and Responsibilities

Cultivate a culture of Safety within the Service Organization. Drive best practices for Safety.
Own service P&L, drive year over year growth and profitability
Drive ongoing initiative to improve the Overall Customer Service Experience.
Leadership of the Service Team
Initiate and deploy Recurring Revenue opportunities including Service Plans, Annual Maintenance Contracts, Extended Warranties, and Subscriptions, and SaaS.
Ensure all service staff are fully trained and kept current on new information.
Monitor warranty issues and consolidate feedback to the business.
Create and implement pricing programs.
Manage both inside and field service operations.
Identify and intervene when personnel issues are identified.
Work closely with R&D and Engineering for technical support. Resolve complex service issues.
Communicate and teach highly technical information.
Prepare and ensure team budgets and training objectives are set, communicated, and achieved.
Collaborate with key account customers to understand their business needs and strategic objectives, form relationships with decision-makers, and identify, services business opportunities.
Ensures all activities are carried out ethically, legally, and in accordance with Ametek policies

For more information and to apply click here